Refund and Returns Policy
Wuzhi Audio Bangladesh – Authorized Seller in BD
🔄 Return & Refund Policy
- We offer a 2-day return policy from the date of delivery.
- Refunds are only applicable if the product is unused, in original condition, and reported within 2 days of delivery.
- Refunds will be processed via bKash to the customer’s number used at purchase.
- Damaged, burned, or broken products will not be eligible for refund or exchange.
- Electronics tested or installed are not returnable.
To initiate a return, contact us on WhatsApp or email with:
- Product photo(s)
- Invoice or order number
- Reason for return
📞 Contact: 01518-456625
🚚 Shipping Policy
We deliver all over Bangladesh using trusted courier partners.
- Inside Dhaka: 65৳
- Outside Dhaka: 95৳
- Delivery Time: 1–3 working days
🔧 Note:
- We do not offer cash on delivery (COD) for customized, modified, or large-volume wholesale orders.
- Delivery times may vary slightly depending on location and courier workload.
❗Important Notes
- Before accepting the parcel, please check for visible damage.
- Once the product is delivered and accepted, any physical damage claim will not be accepted.
- Wuzhi Audio Bangladesh reserves the right to deny any return or refund request that violates the above conditions.